VDI Health Check Service
Why You Need the Seamless VDI Health Check Service
Virtual Desktops are becoming a key component of many organization’s End User Computing strategy. As the organization grows and use cases change, additional stresses are placed on the Virtual Desktop Infrastructure.
The Virtualization Health Check Service delivered by Seamless, examines your virtual infrastructure that supports an organization’s global production environment. The Seamless Professional ServicesTeam validates technical consistency, examines the use of good practices, and identifies areas where potential system degradation and bottlenecks can impact system health.
The Virtualization Health Check Service identifies gaps in current practices and areas of concern. Seamless also provides remediation recommendations. These topics are discussed during follow-up workshops, and formalized recommendations are documented.
The Seamless VMware Desktop Virtualization Health Check Service will:
- Deliver a best practice assessment of the existing VMware Horizon View Deployment.
- Provide insights into the View environment as well as the VMware vSphere infrastructure.
- Apply VMware best practices.
The VMware Desktop Virtualization Health Check Service is ideal for organization that wants to:
- Upgrade or expand a current production View deployment.
- Validate a View environment in preparation for an audit or review.
- Complete a pre-production design review.
- Perform a proactive, diagnostic Health Check to maintain a highly optimized View environment.
- Identify configuration changes to improve performance or address operational challenges.
Throughout the engagement, your IT Support Team will benefit from the knowledge transfer and whiteboard discussions with the Seamless Team.Your IT Support Team will learn best practices, implementation insights, and the impact of the environment design on performance and manageability. At the conclusion of the engagement, you will have an actionable, prioritized roadmap for a recommended deployment.
About the Seamless Professional Services Team
The Seamless Team consists of Engineers that are VMware Certified, Architects that develop VMware design options, in conjunction with VMware best practices and methodologies, to ensure consistency and the highest level of infrastructure performance.
| VDI Health Check | SAS | Client |
| Customer Requirements Gathering Phase | ||
| Hold meeting with Client to collect and document business requirements, technical requirements, business constraints and technical constraints of the assessment. | ✓ | |
| Gather and review current documentation of the data center equipment. | ✓ | |
| Gather and review current documentation of the physical environment. | ✓ | |
| Gather and review current logical configuration standards. | ✓ | |
| Gather and review current physical installation and operational standards. | ✓ | |
| Virtual Infrastructure Health Check | ||
| Install Configure discovery tools and Perform discovery of all Virtual environment equipment (server, storage, network etc.). | ✓ | |
| Compile configuration information for virtual infrastructure equipment. | ✓ | |
| Determine associated infrastructure resources for particular applications / services. | ✓ | |
| Examines the server specifications, maintenance, and setup procedures. Review virtual infrastructure utilization. | ✓ | |
| Analyze all information to determine any major misconfigurations. | ✓ | |
| Create documentation detailing the results from discovery exercise. | ✓ | |
| VDI Health Check | ||
| Examine the layout of the sites(s) based on current requirements and known future expansion projections. This includes the segregation of servers, applications, and users. Scalability, failover, and recovery considerations for the site(s) and images. | ✓ | |
| Examine the connection protocol settings for the application delivery infrastructure. Access mechanism, broker servers, virtual desktops, and published application settings will be addressed. This will include policies applied to the connected session. | ✓ | |
| Examine the application access method. It will provide details on internal and external desktop access scenarios. | ✓ | |
| Examine the printing architecture for the virtual desktop environment. Elements such as driver utilization, mapping of client printer drivers and printer, and connection methods will be addressed. | ✓ | |
| Examine the client delivery mechanism(s) required for the deployment and its optimal configuration. In addition, acceptable client devices, software, and connection types will be defined. Finally, the area will include client configuration settings and deployment strategies. | ✓ | |
| Analyze all information to determine any major misconfigurations. | ✓ | |
| Create documentation detailing the results from discovery exercise. | ✓ | |
| Documentation | ||
| Provide client with the documentation detailing the result of the VDI Health Check. This may include, but is not limited to, diagrams, inventory lists, configuration information, application infrastructure mapping etc. | ✓ | |
| Assumptions | SAS | Client |
| VDI Health Check | ||
| Client to provide remote access to the Clients engineering team to conduct assessment. | ✓ | |
| Client to provide access to the Clients engineering team to collect information on current configuration, and define any business requirements that will impact the project. | ✓ | |
| Client to provide copy of all documentation (physical, standards, configuration etc.) relating to data center infrastructure. | ✓ | |
| Client to provide PST engineering staff required access levels to all server, storage and networking equipment in the VDI environment. | ✓ | |
| Client to provide the PST engineering staff necessary access to any administration/management tools. | ✓ | |
| Client to provide access to the Clients engineering team to answer questions on application topologies. | ✓ | |
| PST Engineering staff may run discovery tools on client’s environment. | ✓ | ✓ |
| Client to provide access to the client engineering to collect any current logical and physical configurations. | ✓ | |
| Client to provide an IP address for PST tools laptop, seed router IP address, SNMP community string, validation of change control documentation, validation of notification of network security department, and any scheduling information defined by Client. | ✓ | |
| End user discovery group will be made available to PST engineering to answer questions and provide feedback during normal business hours (assuming 10 business units). | ✓ | |
| End users in same “user group” will be made available at the same time. | ✓ | |
| Discovery agent and necessary supporting infrastructure to be allowed to run for minimum of two week up to two months on client’s infrastructure. | ✓ | |
| Client to provide site specific information such as Equipment floor pans (data center, server farms, wiring closets), Building wiring diagram and Site cable plan. | ✓ | |
| Documentation | ||
| Client to provide remote engineering resource to provide the required information. | ✓ | |
| PST will work with in conjunction with Client’s engineering resources to gather the required information. | ✓ | ✓ |